Contact us

HEP Services

The team acts as a primary point of contact for higher education providers with regards to general advice, best practice and future developments. They can be contacted at

Operations Services

The Operations Services department manage the day to day running of business to business systems. The department also work Higher Education Providers regarding operational queries and issues.

Should you have queries of a business operations nature, please contact Operations Services through the HEP Helpline telephone number and service specific email addresses as listed:

HEP helpline: 0300 100 0642

Courses Service:

Student Information Service:

Tuition Fee Payments:

Change of Circumstance:

Bursary Service:

Financial Information Service:

Meet your Funding Information Partner Account Managers

HE Provider - contact directory

View the HE Provider Contact Directory
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